Check whether the name relates to a known provider, then use the bureau's official dispute process if the entry is not yours.
What to check
- Account details and identity-verification instructions
Identify the exact entry you want to check, its date and the organisation that supplied it. Keep evidence and a reference for follow-up.
A decision to avoid
Sharing extra documents with an unverified person offering to fix the report.
Your next action
- Check whether the name relates to a known provider, then use the bureau's official dispute process if the entry is not yours.
- Identify the exact entry you want to check, its date and the organisation that supplied it. Keep evidence and a reference for follow-up.
- Keep the dated document or reference that supports the answer.
Questions about this decision
What should I check first?
Check whether the name relates to a known provider, then use the bureau's official dispute process if the entry is not yours.
Which information do I need for this decision?
Account details and identity-verification instructions.
Which mistake should I avoid here?
Sharing extra documents with an unverified person offering to fix the report.
When should I review this decision?
Review it when the amount, date or condition you used changes. Keep the previous version so you can identify what changed.
How do I check account details and identity-verification instructions?
Locate the actual dated record for Account details and identity-verification instructions. Compare it with the other records in this checklist; ask the organisation responsible for any unexplained difference.
What should I do if a required detail is missing?
Mark it as unresolved. Ask for that precise detail before choosing; do not substitute an advertised example for your own document.
What is the next practical step?
Identify the exact entry you want to check, its date and the organisation that supplied it. Keep evidence and a reference for follow-up.
How can I verify the explanation?
Use the documents listed above. Check quoted amounts and dates in the original record; use the official reference links for the organisation’s guidance.
