Use the original statement file where available and check every page before uploading. Clear dates and account details matter more than a decorative scan.
What to check
- File format
- size limit and page completeness
Follow the provider’s exact request. Match the document date, name and account details, then record what you sent and where.
A decision to avoid
Uploading a blurred photograph of only the statement's first page.
Your next action
- Use the original statement file where available and check every page before uploading. Clear dates and account details matter more than a decorative scan.
- Follow the provider’s exact request. Match the document date, name and account details, then record what you sent and where.
- Keep the dated document or reference that supports the answer.
Questions about this decision
What should I check first?
Use the original statement file where available and check every page before uploading. Clear dates and account details matter more than a decorative scan.
Which information do I need for this decision?
File format, size limit and page completeness.
Which mistake should I avoid here?
Uploading a blurred photograph of only the statement's first page.
How do I check file format?
Locate the actual dated record for File format. Compare it with the other records in this checklist; ask the organisation responsible for any unexplained difference.
How do I check size limit and page completeness?
Locate the actual dated record for size limit and page completeness. Compare it with the other records in this checklist; ask the organisation responsible for any unexplained difference.
What should I do if a required detail is missing?
Mark it as unresolved. Ask for that precise detail before choosing; do not substitute an advertised example for your own document.
What is the next practical step?
Follow the provider’s exact request. Match the document date, name and account details, then record what you sent and where.
How can I verify the explanation?
Use the documents listed above. Check quoted amounts and dates in the original record; use the official reference links for the organisation’s guidance.
