Establish who qualifies, what period the promotion covers and which charges remain. A promotional headline is not the full agreement.
What to check
- Eligibility
- promotion period and itemised cost
Use the written quote to separate cash received, scheduled payments and charges outside those payments. Keep a calculation with each quote.
A decision to avoid
Applying a promotional rate to every customer and every loan.
A calculation you can check
Illustration only: cash received R2 000; three payments of R750; a separate required charge of R50. Total paid = 3 × R750 + R50 = R2 300. Difference from cash received = R2 300 − R2 000 = R300. This difference is not an annual interest rate. Include the charge only if it is outside the three payments; do not count it twice.
Questions about this decision
What should I check first?
Establish who qualifies, what period the promotion covers and which charges remain. A promotional headline is not the full agreement.
Which information do I need for this decision?
Eligibility, promotion period and itemised cost.
Which mistake should I avoid here?
Applying a promotional rate to every customer and every loan.
How do I check eligibility?
Locate the actual dated record for Eligibility. Compare it with the other records in this checklist; ask the organisation responsible for any unexplained difference.
How do I check promotion period and itemised cost?
Locate the actual dated record for promotion period and itemised cost. Compare it with the other records in this checklist; ask the organisation responsible for any unexplained difference.
What should I do if a required detail is missing?
Mark it as unresolved. Ask for that precise detail before choosing; do not substitute an advertised example for your own document.
What is the next practical step?
Use the written quote to separate cash received, scheduled payments and charges outside those payments. Keep a calculation with each quote.
How can I verify the explanation?
Use the documents listed above. Check quoted amounts and dates in the original record; use the official reference links for the organisation’s guidance.
