Check how the recipient will collect or use the money before you send it. A wallet, cash voucher and bank transfer have different instructions. Confirm the service,...

Use FNB’s authenticated channel to request a reversal and first check whether the money remains in the eWallet. Keep the reference, recipient number and time sent. A...

Check the Send Cash transaction in the official Capitec app. Capitec describes cancellation of unclaimed Send Cash transactions [1]. Confirm the actual status before...

Start with the channel used to send the voucher and its remaining value. Standard Bank’s cancellation instructions distinguish digital channels and retail-issued...

If you do not recognise a transaction, use the bank’s verified fraud or dispute channel. Save the amount, date and description, secure affected access and keep the...

Treat suspected unauthorised card use as a card-security incident, even if the physical card is still with you. Use your issuer’s official blocking and reporting...